Select the ‘Single-user’ or ‘Sign-in’ option and activate their licence.Once both updates have been downloaded and applied, you should then be able to launch the software.Before actioning the updates, close down all Autodesk Software you may have running.Here are a few steps to help action the update: This can be downloaded from directly within your Autodesk Account. Solution 1:Īutodesk have created a hotfix and an update for the Single Sign-on component as a response to this issue both of which are integral to the software's ability to activate the licence. We include below a few of the options that have helped our CAD support customers solve this issue. (The reference ‘timed out’ is relating to the time taken for a users' PC to obtain a connection to the server to use a licence). The image below shows the error dialogue stating "Licence checkout timed out. The error was not present on previous versions and affects Standalone licences only. It appears to relate to a Network licence issue, which is often the source of confusion because as mentioned above, this only affects those not on Network licences.
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